General Terms and Conditions for Online Appointment Reservations and Tattoo Services
As of: 7. August 2026
1. Provider and Scope of Application
These General Terms and Conditions apply to appointment reservations made via sboa.momsaidno.de as well as to tattoo services agreed upon on the basis of such a reservation.
The provider and contracting party is:
Walhalla Ink e.K. Owner: Victoria Wolter Münchner Str. 21 85614 Kirchseeon Deutschland
Telephone: +49 8091 55 40 700 E-mail: walhalla.ink@gmail.com Commercial register: Amtsgericht München (Munich Local Court), HRA 118863 VAT ID no.: DE295384021
"Mom Said No" is a brand of Walhalla Ink e.K. and is not an independent contracting party.
2. Online Appointment Reservation
Via the booking platform, a specific time slot for a possible tattoo may be reserved.
By completing the online booking process, you submit a binding offer to conclude an appointment reservation contract. The appointment reservation contract is formed upon the booking confirmation issued by Walhalla Ink e.K.
The subject matter of this contract concluded online is initially and exclusively the reservation of the selected time slot on the terms stated at the time of booking.
The selection of a size category and the tattoo prices stated on the website serve the purposes of scheduling and price orientation. The online booking does not yet constitute a binding agreement on any specific tattoo design, any specific body location, any specific tattoo artist, or any final tattoo price.
3. Contract for the Tattoo
The actual contract for the tattoo service is concluded only on site, after in particular
- the design,
- the actual size,
- the body location,
- the execution and level of detail, and
- the final total price
have been agreed with you.
The final price will be communicated to you before the tattooing begins. Tattooing begins only after you have consented to the design, execution, body location, and price.
The prior online appointment reservation does not give rise to any entitlement to the realization of a specific desired design or a specific placement.
An entitlement to have the work performed by a specific tattoo artist exists only if this has been expressly agreed.
4. Minimum Age and Requirements
Walhalla Ink e.K. tattoos only persons who are at least 18 years of age at the time of tattooing.
Before tattooing, a valid official photo ID must be presented upon request.
A tattoo will be performed only if, in the professional judgment of the studio, it can be carried out responsibly.
Walhalla Ink e.K. or the performing tattoo artist may in particular refuse or postpone the tattoo if
- you are visibly under the influence of alcohol or drugs,
- the required capacity for insight or consent is lacking,
- required information or proof of age/identity is refused,
- the intended tattoo area exhibits injuries, significant skin irritation, acute skin conditions, or fresh sunburn,
- health-related circumstances preclude a responsible performance, or
- other specific circumstances rule out a safe or professionally proper performance.
5. Design and Legal Permissibility
Desired designs specified at the time of booking are non-binding and will be conclusively reviewed only on site.
Walhalla Ink e.K. may refuse designs or placements if their realization appears unjustifiable for professional, technical, legal, or ethical reasons.
You may only provide reference material that you are entitled to use. In case of reasonable doubt as to legal permissibility, the realization may be refused.
The refusal by Walhalla Ink e.K. of a desired design or a desired placement that was not previously bindingly confirmed does not, by itself, result in the loss of the appointment deposit.
6. Appointment Deposit
To secure the reserved time slot, the appointment deposit stated for the respective size category is authorized or, as the case may be, placed on hold via PayPal during the online booking.
The appointment deposit is not a down payment on the tattoo price and will not be credited against it.
Insofar as the amount has merely been authorized, the authorization will be released where an entitlement to release exists. Should the amount have already been charged for technical reasons, a refund will instead be made to the payment method originally used.
If you appear for the appointment as agreed and on time, and no circumstance for which you are responsible precludes performance, the deposit authorization will be fully released or, where a charge has already been made, refunded.
This also applies if, following the consultation on site, no tattoo contract is concluded, provided that you have complied with the agreed booking conditions.
Processing times of PayPal or of the payment institutions involved are outside our direct sphere of influence.
7. Tattoo Price and Payment on Site
The tattoo prices stated on the booking page are non-binding indicative values for typical tattoos of the respective size category.
The actual price depends in particular on the design, actual size, level of detail, body location, coloring, and the amount of work required.
The final total price is agreed before the tattooing begins.
Payment for the tattoo service is made on site via the cashless payment system provided for the event.
The appointment deposit will not be credited against this price.
8. Contractual Right of Cancellation
In addition to any statutory right of withdrawal that may exist, you may cancel the reserved appointment free of charge up to 24 hours before the agreed start of the appointment.
In the event of a timely cancellation, the deposit authorization will be fully released or, where a charge has already been made, refunded.
The time of receipt of the cancellation by Walhalla Ink e.K. is decisive for compliance with the deadline.
The statutory right of withdrawal remains unaffected by this additional cancellation option.
9. Late Cancellation, No-Show, and Non-Performability for Which You Are Responsible
If you cancel only within the last 24 hours before the appointment, if you fail to appear without cancelling in time, or if the tattoo cannot be performed for a reason for which you are responsible, Walhalla Ink e.K. may retain the appointment deposit as liquidated compensation for the damage caused by the blocked time slot or, as the case may be, charge the authorized amount up to the amount of the deposit.
A reason for which you are responsible may exist in particular in the case of
- significant lateness,
- lack of valid proof of age or identity,
- being under 18 years of age,
- visible influence of alcohol or drugs, or
- deliberately incorrect or withheld information as a result of which a safe performance is not possible.
You expressly remain entitled to demonstrate that Walhalla Ink e.K. incurred no damage at all or substantially less damage. In that case, the deposit will accordingly be released or refunded in full or in part.
If, at the time of the declaration, a statutory right of withdrawal still exists and is validly exercised, the statutory withdrawal provisions take precedence over this cancellation provision.
10. Lateness
You must appear on time for the agreed appointment.
In the event of significant lateness, the tattoo may be refused if the remaining time is no longer sufficient for a professionally proper and safe performance or if subsequent appointments would be materially affected as a result.
11. Cancellation by Walhalla Ink e.K.
If an appointment cannot take place for reasons for which Walhalla Ink e.K. is responsible, the deposit authorization will be fully released or, where a charge has already been made, refunded.
The same applies, as a general rule, if the appointment becomes impossible due to a cancellation or material change of the event or due to other circumstances for which neither you nor Walhalla Ink e.K. is responsible.
Further statutory claims remain unaffected.
12. Information and Consent
Before the tattooing begins, you will be informed about the material risks associated with the tattoo and the required aftercare.
You are obliged to answer the health questions asked for the purpose of a responsible performance completely and truthfully.
The tattoo will be performed only after you have given your consent.
Consent to the physical procedure may be revoked at any time up until it begins and also while it is being performed. A tattoo will not be continued against your current will.
13. Healing Process and Aftercare
Tattoos are performed on living skin. Skin condition, anatomical circumstances, individual reactions, and the healing process may affect the result.
You will receive aftercare instructions and are responsible for following them.
Changes or reactions attributable to individual circumstances do not, for that reason alone, constitute a defect. Statutory rights in respect of a service not performed in a professionally proper manner remain unaffected.
14. Liability
Walhalla Ink e.K. is liable without limitation for damage resulting from injury to life, body, or health insofar as such damage is based on an intentional or negligent breach of duty by Walhalla Ink e.K., its legal representatives, or its vicarious agents.
For other damage, Walhalla Ink e.K. is liable without limitation in cases of intent and gross negligence.
In the event of a slightly negligent breach of a material contractual obligation, liability for other damage is limited to the foreseeable damage typical for this type of contract.
Mandatory statutory liability provisions remain unaffected.
You bear responsibility for the accuracy and completeness of the information you provide. This does not exclude any statutory liability of Walhalla Ink e.K. for its own fault.
15. Data Protection
Information on the processing of personal data can be found in the privacy notices provided on the website.
16. Statutory Right of Withdrawal for Online Appointment Reservations
Consumers are, as a general rule, entitled to the statutory right of withdrawal in respect of an appointment reservation contract concluded by means of distance communication.
The additionally granted right of free cancellation up to 24 hours before the appointment does not restrict this statutory right of withdrawal.
The following withdrawal instructions form part of the pre-contractual information.
Withdrawal Instructions
Right of Withdrawal
You have the right to withdraw from this appointment reservation contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us
Walhalla Ink e.K. Owner: Victoria Wolter Münchner Str. 21 85614 Kirchseeon Deutschland E-mail: walhalla.ink@gmail.com
of your decision to withdraw from this contract by means of a clear declaration.
You may also use the "Withdraw from contract" function provided on our website for this purpose.
To comply with the withdrawal period, it is sufficient for you to send the declaration concerning the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we will promptly release any deposit authorization existing for the appointment reservation.
Insofar as a payment has already been made, we will refund all payments received from you in connection with the withdrawn appointment reservation contract promptly and at the latest within 14 days from the day on which we received notice of your withdrawal.
For the refund, we will, as a general rule, use the same payment method that was used for the original transaction, unless expressly agreed otherwise.
Model Withdrawal Form
If you wish to withdraw from the contract, you may use the following details:
To: Walhalla Ink e.K. Owner: Victoria Wolter Münchner Str. 21 85614 Kirchseeon E-mail: walhalla.ink@gmail.com
I hereby withdraw from the contract concluded by me for the reservation of a tattoo appointment.
Booked appointment: ____________________
Booking number, if available: ____________________
Name: ____________________
Address: ____________________
Date: ____________________
Signature, only if notice is given on paper: ____________________
17. Consumer Dispute Resolution
Walhalla Ink e.K. is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
18. Governing Law
German law applies.
With respect to consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection afforded by mandatory consumer protection provisions of the state of the consumer's habitual residence.
Individual agreements take precedence over these Terms and Conditions.
Should any individual provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions remains unaffected.
